About Aiheng Industry Zibo Aiheng Industry and Trade Co., Ltd. which is a ISO9001:2008 company,was set up in 2010, Which we have two plant, one is produce ceramic ball, mainly for drinking water treatment media, and one plant is Cooperate with Rainbow Chemical and doing formic acid, calcium formate, sodium formate ect Our company has technique development capability and rich management experience. We have more than 70 employees, including 7 engineers from our domestic famous universities, such as Beijing University. Now our annual production capability reaches 30000 tons of chemical goods and 50000 tons of refectory goods. Our goods are exported to North America, South America, Asia, Europe and Africa. Our goods are popular around the world. Aiheng continuously tries to enlarge production scale, expands our product lines, improves our product quality and perfects after-sales service to enhance our reputation. We get the praise and favor among different customers from at home and abroad. FAQ Q1. Are you a factory or trading company? A: Yes,we are factory, but not only factory, we also have sales team, own designers, own showroom, can help buyers to decide which products are their suitable choice, and all your inquiry will be replied within 24 hours.
Q2. Could you send me all your catalogue and price list? A: As we have more than thousands of items, even 1 item have different size and package, it is really hard to send you all our catalogue and price list for you. Please inform me the items, size and packages you are interested in, so we can offer you the price list you need for your reference .
Q3. Can I get some samples for testing? A: we are honored to provide samples, the shipping cost should be paid by customers at first. And it will be returned to you in our first time cooperation.
Q4. How does your factory do regarding quality control? A: Our factory has passed ISO9001 2008, REACH, FAMIQS Certificate.
Q5. What's your Delivery Time? A: In generally, the delivery time is 5 days-15 days after receiving payment. For large quantity it will be checked with production dept. We will make the delivery as soon as possible with the guaranteed quality.
Q6. What is payment terms? A: L/C, T/T, Western Union, and Paypal are all accepted, and if you have better idea, please feel free to share with us.
Q7. Which documents can you supply? A: We usually provide our customers with Commercial Invoice, Price List, Packing List, COA, Origin Certificate, Quality/Quantity Certificate, Beneficiary's Certificate, MSDS, B/L and others as your request.